The chapter introduces an elderly woman with grey hair, dressed in a green polo neck, who appears out of nowhere. She identifies herself as 'The Librarian.'
The protagonist, Nora, recognizes her as Mrs Elm, her school librarian.
Nora recalls the comfort provided by Mrs. Elm on the day her father died suddenly of a heart attack. Mrs Elm broke the tragic news to her while they played chess in the library.
Nora remembered crying into Mrs. Elm's polo neck and being comforted by her, who assured her that things would get better.
Nora's mother eventually picked her up from school, but was too upset to respond to Nora's professions of love.
Confused about her current location, Nora asks Mrs. Elm where they are. Mrs. Elm explains that they are in a library but does not confirm whether it is an afterlife or simply another place.
The chapter ends with Mrs Elm preparing to explain the situation to Nora.